Heesoo Jang

Heesoo Jang

Assistant Professor

UMass-Amherst

đź‘‹ About me

Hi! I’m an Assistant Professor of Media Law and Ethics in the department of Journalism, University of Massachusetts Amherst. I earned my Ph.D. from the Hussman School of Journalism and Media, University of North Carolina at Chapel Hill. I’m a faculty affiliate with the Center for Information, Technology, and Public Life (CITAP).

My research explores artificial intelligence (AI) ethics and platform governance, particularly in relation to journalism and public relations. These professions hold the power to hold institutions accountable, expose corruption, amplify marginalized voices, and shape public understanding in ways that promote equity and inclusion. As AI and digital platforms increasingly influence how information is produced and shared, I am committed to examining their implications, especially their impact on equity and the democratic values that journalism and public relations are designed to uphold.

I am particularly concerned about the disproportionate harms that these technologies and digital spaces pose to historically marginalized communities, including women, people of color, and those in the Majority World, with the understanding that marginalization takes different forms across contexts.

👉 Op-eds

Interests
  • Artificial Intelligence (AI) Ethics
  • Platform Governance
  • Journalism
  • Public Relations
  • Strategic Communication
  • Computational Mixed-method Research
Education
  • Ph.D. in Communication, Expected 2024

    University of North Carolina at Chapel Hill, USA

  • M.A. in Communication, 2018

    Seoul National University, South Korea

  • B.A. in Media and Mass Communication, 2016

    Korea University, South Korea

  • B.B.A in Business Administration, 2016

    Korea University Business School, South Korea

Skills

Languages & Software

Python, SQL, R | SPSS, STATA, Qualtrics, MTurk

Quantitative

survey, experiment, content analysis, statistical analysis

Qualitative

interview/focus-group, textual analysis, grounded theory

Talks